Refund & Replacement Policy

Last updated August 30, 2026.

Before delivery

If an order cannot be fulfilled as confirmed, the available resolution may include a replacement batch, revised delivery plan or refund depending on the circumstances.

After delivery

Digital goods are time-sensitive. Any issue should be reported promptly with enough information to verify the problem.

Non-eligible situations

Refunds are generally not appropriate for change of mind after delivery, misuse, or requirements that were not disclosed before the order was confirmed.

Batch-specific terms

For custom or bulk orders, the replacement or refund terms confirmed before payment take precedence.